Ground Shipping Map
Business days in transit from Knoxville, TN 37932
STANDARD TRANSIT TIMES & INFORMATION
These are the shipping methods we offer, and the standard transit times they represent. Please keep in mind that transit times DO NOT include the day the order is placed. They also DO NOT include weekends. We are NOT responsible for lost orders or orders marked "Delivered" by carriers. It is the responsibility of customers to enter proper shipping addresses when placing orders online, and we are not liable for carrier delays and/or delivery issues resulting from address inaccuracies. Therefore, please check your shipping address prior to submitting your order.
Economy & Free Shipping: 4 - 10 days average transit time. Economy & Free Economy Shipping options are available only to the Continental US states.
Economy to Canada: 8 - 12 business days average transit time. Varies by destination. Limited real time tracking available. Canada only. Brokerage, duties & taxes are NOT included in the shipping costs and are the responsibility of the customer upon delivery.
Ground: 2 to 7 days average transit time, depending on location. US only.
3 Day Shipping: 3 days transit time. US only.
2 Day Shipping: 2 days transit time. US only.
Standard to Canada: 7 to 10 days average transit time, depending on location. Canada only. Brokerage, duties & taxes are NOT included in the shipping costs and are the responsibility of the customer upon delivery.
Worldwide Expedited: 4 to 8 days average transit time. International orders only.
EXPEDITED orders (Next Day, 2 Day, & 3 Day) must be placed by 1:00pm EST to guarantee same day shipping.
SHIPMENTS TO CANADA
All shipments to Canada are subject to your standard GST and PST taxes, plus Canadian custom release fees. Customs merchandise duties are normally around 12% to 20% of the total order value, based on the types of products purchased and will be assessed by Canadian customs. Brokerage, duties & taxes are NOT included in the shipping costs and are the responsibility of the customer upon delivery.
OTHER INTERNATIONAL SHIPPING
For all other countries, brokerage fees, taxes, and duty imposed by customs in your country can not be accurately estimated. These charges will be your responsibility.